Terms & Conditions

Last Updated: October 30, 2024

Introduction

We welcome you all to Fruitien. If you are accessing or using our products and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

Company Overview

Fruitien is an international producer, marketer, and provider of fruit pulps, purees, concentrates, juices and nectars, ketchup, sauces, squashes, tin products, synthetic and fruit vinegar, and noodles. Everything we make comes into contact with consumers, impacting the lives of millions every day. Therefore, Fruitien is dedicated to never compromising on the safety, compliance, and quality of our products.

Quality and Food Safety Policy

1- Commitment to Quality:

A Fruitien Joy trade name on our products is a strong commitment that they are safe for further processing or direct consumption. We act in accordance with all relevant local and international laws and regulations, including European Directives, FDA, Punjab food rules, and the Codex Alimentarius Commission. Our products consistently meet our high standards of quality.

2- Dedication to Food Safety

To sustainably create value and effectively build customer and consumer trust, Fruitien is dedicated to:

Best Practices in Food Safety: We ensure the application of best practices in the management of food safety hazards.
Compliance with Legislation: We ensure compliance with all relevant food safety legislation and regulations.
Monitoring Standards: We ensure monitoring for compliance and effectiveness of all international and national standards.
Hygienic Production: We ensure that the product is hygienically produced.
Continuous Improvement: We endeavore for zero defects and no waste by persistently seeking opportunities to apply our continuous improvement approach to deliver competitive advantages.
Engaging Commitment: We engage everybody’s commitment across Fruitien complete value chain and at all levels of our organization to build a strong Fruitien quality and food safety culture.

Customer Satisfaction

Our goal is to exceed customer satisfaction by providing high-quality products that meet the needs and expectations of our consumers.

Modifications to Terms

Fruitien reserves the right to modify these Terms and Conditions at any time. We will notify you of any significant changes by posting the new terms on our website with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the new Terms and Conditions.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@fruitienofficial.com
Phone: 0300-8601106